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AMAmina Malik

Return RMA-8841

Ceramic Pour-Over Set · requested 16 Oct 2026

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RMA-8841 · requested 16 Oct 2026 · within the 30-day window (14 days remaining at request time).

Return details

Awaiting review
Ceramic Pour-Over Set
Sand / 600ml · Qty 1 of 2 · $48.00
Order VNT-2026-07401 · Delivered 16 Oct 2026
Reason
Faulty or damaged
Customer note
“The glaze has a hairline crack near the handle. It leaked on first use.”
Photos
Resolution
Refund to original payment method
Return method
Free home collection

Inspection

Return timeline

  • Request submitted16 Oct 2026 · customer
  • Parcel collected18 Oct 2026 · SwiftLine
  • Awaiting inspection decisionReceived 21 Oct · warehouse
  • Refund issuedPending

Customer

SK
Sara Khan
sara.khan@example.com
Orders
14
Returns
1 (this one)
Group
Gold tier
View customer

Original payment

Transaction
TXN-84120-AD
Paid
$340.20 · 14 Oct
Refundable
$340.20

Policy check

  • Within 30 days14 days at request
  • Not hygiene itemEligible category
  • Within warranty2-year coverage
  • One return per itemNo prior return