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Amina Malik
Return RMA-8841
Ceramic Pour-Over Set · requested 16 Oct 2026
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Approve & refund
RMA-8841
· requested 16 Oct 2026 · within the 30-day window (14 days remaining at request time).
Return details
Awaiting review
Ceramic Pour-Over Set
Sand / 600ml · Qty 1 of 2 · $48.00
Order VNT-2026-07401 · Delivered 16 Oct 2026
Reason
Faulty or damaged
Customer note
“The glaze has a hairline crack near the handle. It leaked on first use.”
Photos
Resolution
Refund to original payment method
Return method
Free home collection
Inspection
Condition on receipt
Faulty — confirmed
Faulty — not reproduced
Used / not resaleable
As new
Inspection notes
Fault covered by warranty (no restocking fee)
Refund amount
Refund method
Original payment method (Visa ••4242)
Store credit
Bank transfer
Approve & refund
Reject
Return timeline
Request submitted
16 Oct 2026 · customer
Parcel collected
18 Oct 2026 · SwiftLine
Awaiting inspection decision
Received 21 Oct · warehouse
Refund issued
Pending
Customer
SK
Sara Khan
sara.khan@example.com
Orders
14
Returns
1 (this one)
Group
Gold tier
View customer
Original payment
Transaction
TXN-84120-AD
Paid
$340.20 · 14 Oct
Refundable
$340.20
Policy check
Within 30 days
14 days at request
Not hygiene item
Eligible category
Within warranty
2-year coverage
One return per item
No prior return